Terms of Use

1. Who We Are

SoftGlaze operates through the following entities and locations:

For questions regarding these Terms of Use, you may contact:

2. Scope of These Terms

These Terms of Use apply to:

• Your access to the SoftGlaze website
• Your browsing and interaction with website content
• Your use of website forms, proposal requests, contact forms, and careers-related submissions
• Your access to any material, text, images, graphics, downloads, or digital content published on the website
• Your communication with SoftGlaze through website-connected channels

These Terms of Use do not by themselves create a client-services contract. If you engage SoftGlaze for paid services, those services may also be governed by separate proposals, agreements, or Terms and Conditions.

3. Website Use

You may use the SoftGlaze website only for lawful purposes and in accordance with these Terms of Use.

You agree not to:

• Use the website in any unlawful, fraudulent, or harmful manner
• Attempt to gain unauthorised access to the website, server, database, or related systems
• Interfere with the functionality, security, or performance of the website
• Upload or transmit viruses, malware, malicious code, or harmful scripts
• Scrape, harvest, mine, or extract website data without written permission
• Copy, reproduce, republish, or exploit website content beyond lawful or authorised use
• Use the website in any way that could damage SoftGlaze, its systems, or its reputation

We reserve the right to suspend, restrict, or terminate access where misuse is suspected.

4. Website Content

The content on this website is provided for general informational, marketing, and business communication purposes only.

While SoftGlaze aims to keep website content accurate, current, and professionally presented, we do not guarantee that all content will always be complete, up to date, or error-free.

Website content may include:

• Service descriptions
• Company information
• Portfolio materials
• Case studies
• Testimonials
• Blog or insight content
• Contact details
• Career-related information
• Technical or strategic commentary

This content should not be interpreted as legal, tax, regulatory, financial, medical, or other licensed professional advice unless expressly stated otherwise.

5. Intellectual Property

Unless otherwise stated, all content on the SoftGlaze website is owned by or licensed to SoftGlaze and is protected by applicable intellectual property laws.

This includes, without limitation:

• Text
• Branding
• Graphics
• Layout
• Icons
• Logos
• Service descriptions
• Original written materials
• Design elements
• Downloadable materials
• Code or structural presentation where applicable

You may not, without prior written permission:

• Reproduce
• Republish
• Distribute
• Modify
• Display publicly
• Create derivative works from
• Commercially exploit

Any part of the website or its content, except as allowed by law.

Limited personal, non-commercial viewing and use is permitted.

6. No Reliance

The SoftGlaze website may contain business, technical, strategic, or commercial commentary. Such material is provided for general information only and should not be relied upon as a substitute for tailored professional advice.

Any decision made based on information from this website is made at your own discretion and risk.

Where your situation involves legal, tax, compliance, regulatory, contractual, or industry-specific risk, you should seek advice from an appropriately qualified professional.

7. Third-Party Links and Services

The website may contain links to third-party websites, services, software, tools, or platforms for convenience or reference.

SoftGlaze does not control and is not responsible for:

• The content of third-party websites
• The security or availability of external websites
• The privacy practices of external services
• The terms or policies of third-party platforms
• Any loss or issue arising from use of such external sites or services

Your use of third-party services is at your own risk and subject to their own terms and policies.

8. Submissions and Communications

If you submit information through the website, including through contact forms, proposal requests, application forms, or other communication channels, you agree that:

• The information provided is accurate to the best of your knowledge
• You have the right to provide the information
• The material does not infringe the rights of any third party
• The content is not unlawful, abusive, defamatory, or malicious

By submitting information, you understand that SoftGlaze may review and use that information to respond to your enquiry, assess a proposal request, evaluate an application, or otherwise communicate with you in line with its Privacy Policy.

9. Privacy and Data Use

Your use of the website is also subject to the SoftGlaze Privacy Policy and Cookie Policy.

By using the website, you acknowledge that personal data may be collected, processed, and handled in accordance with those policies.

10. Availability of the Website

SoftGlaze does not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

We may:

• Update the website
• Modify content
• Suspend access
• Remove features
• Change structure or functionality
• Carry out maintenance
• Discontinue parts of the website

Without prior notice.

We are not liable for temporary unavailability, interruptions, or technical issues arising from maintenance, third-party infrastructure, software failures, internet disruptions, or other circumstances beyond our reasonable control.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an "as is" and "as available" basis.

SoftGlaze makes no express or implied warranties regarding:

• Uninterrupted availability
• Fitness for a particular purpose
• Non-infringement
• Security from all threats
• Absolute accuracy or completeness of content
• The absence of errors, bugs, or technical defects

Nothing in these Terms excludes rights or warranties that cannot be lawfully excluded.

12. Limitation of Liability

To the fullest extent permitted by law, SoftGlaze shall not be liable for any:

• Indirect loss
• Incidental loss
• Consequential loss
• Loss of profits
• Loss of business
• Loss of opportunity
• Loss of goodwill
• Loss of data
• Damage arising from your use of, or inability to use, the website

This includes issues arising from:

• Third-party links
• Interruptions in access
• Reliance on website content
• Malware or technical interference not caused by wilful misconduct
• Unauthorised access beyond our reasonable control

Nothing in these Terms of Use excludes liability that cannot lawfully be excluded.

13. Indemnity

You agree to indemnify and hold harmless SoftGlaze, its directors, officers, staff, contractors, affiliates, and representatives from and against claims, liabilities, losses, damages, and expenses arising from:

• Your breach of these Terms of Use
• Your misuse of the website
• Your infringement of third-party rights
• Your unlawful or harmful conduct connected with the website

14. Suspension or Restriction of Access

SoftGlaze reserves the right, at its sole discretion, to suspend, restrict, or terminate access to the website or any part of it where:

• Misuse is suspected
• A breach of these Terms occurs
• Unlawful activity is suspected
• Technical protection is necessary
• Access restriction is otherwise reasonably required

15. Changes to These Terms of Use

SoftGlaze may revise these Terms of Use from time to time to reflect changes in:

• Law or regulation
• Website functionality
• Business operations
• Content structure
• Technical implementation
• Risk management requirements

Updated versions will be posted on this page with a revised effective date or last updated date. Continued use of the website after such changes may constitute acceptance of the updated Terms of Use.

16. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws applicable to the relevant SoftGlaze entity or website operator, unless otherwise required by law.

Where no specific governing law is stated elsewhere, SoftGlaze reserves the right to determine the relevant governing entity based on website ownership, business operation, or applicable legal structure.

17. Contact Us

If you have questions about these Terms of Use, please contact: