Cookie Policy

1. Who We Are

SoftGlaze operates through the following entities and locations:

For questions about this Cookie Policy, you may contact:

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, improve performance, analyse usage, and in some cases support advertising or remarketing activities.

Cookies may be set by:

• First-party providers, meaning SoftGlaze directly
• Third-party providers, such as analytics, advertising, embedded content, or platform partners

Cookies may remain on your device:

• Only for the duration of your browsing session, known as session cookies
• For a longer period until they expire or are deleted, known as persistent cookies

3. Why We Use Cookies

SoftGlaze may use cookies and similar technologies for the following purposes:

• To ensure the website functions properly
• To improve user experience
• To remember user preferences
• To understand how visitors use our website
• To measure website performance
• To improve speed, structure, and usability
• To support security and fraud prevention
• To analyse marketing effectiveness
• To support advertising, remarketing, or campaign attribution where applicable

We use cookies only where relevant to the operation, performance, and growth of our website and services.

4. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website. They enable core functionality such as security, page navigation, form submission, session stability, and technical access.

Without these cookies, certain parts of the website may not function properly.

Performance and Analytics Cookies

These cookies help us understand how users interact with the website, including which pages are visited, how long users stay, where traffic comes from, and whether technical issues occur.

These cookies help us improve the website’s effectiveness, structure, and performance.

Functionality Cookies

These cookies remember choices you make, such as preferences or previous interactions, and help create a smoother and more personalised website experience.

Advertising and Marketing Cookies

These cookies may be used to track browsing behaviour, measure ad performance, support remarketing, or help deliver more relevant promotional content across digital platforms.

These may be set by SoftGlaze or third-party advertising partners, subject to applicable consent requirements.

5. Similar Technologies

In addition to cookies, SoftGlaze may use similar technologies, including:

• Pixels
• Tags
• Scripts
• Local storage
• Analytics tools
• Session tracking mechanisms
• Browser storage technologies

These technologies may be used for purposes similar to cookies, including performance measurement, functionality support, user behaviour analysis, and advertising effectiveness.

6. Third-Party Cookies

Some cookies on our website may be placed by third-party service providers. These may include providers that support:

• Analytics
• Advertising
• Embedded media
• CRM functionality
• Live chat or contact tools
• Social media integrations
• Campaign tracking
• Performance monitoring

SoftGlaze does not control all third-party cookies directly. These providers may process your information according to their own privacy and cookie policies.

We encourage you to review the policies of relevant third-party services where appropriate.

7. Consent and Cookie Choices

Depending on your jurisdiction, we may request your consent before placing non-essential cookies on your device.

Where legally required, you will be given the opportunity to:

• Accept all cookies
• Reject non-essential cookies
• Customise cookie preferences

You may also manage or disable cookies through your browser settings. Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block certain cookies
• Clear browser data
• Control site-specific permissions

Please note that disabling certain cookies may affect website functionality, usability, or performance.

8. Browser Controls

You can usually manage cookie settings through your browser. Each browser has different controls, but these are typically available within the browser’s privacy or settings menu.

You may be able to:

• Delete cookies already stored
• Block future cookies
• Disable third-party cookies
• Receive alerts before cookies are stored

Please be aware that blocking strictly necessary cookies may cause parts of the website to stop functioning properly.

9. Analytics and Advertising Technologies

SoftGlaze may use analytics or advertising technologies to understand website use and improve marketing effectiveness.

These tools may help us understand:

• Page visits
• User flow
• Time on site
• Device behaviour
• Referral sources
• Conversion activity
• Campaign performance

Where required by law, such technologies will only be used after appropriate consent has been obtained.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Legal or regulatory requirements
• Website functionality
• Third-party tools or services
• Analytics or advertising technologies
• Our internal data practices

Any updates will be posted on this page with a revised effective date or last updated date.

11. Contact Us

If you have questions about this Cookie Policy or how SoftGlaze uses cookies and similar technologies, please contact: